Introduction
Why 123.hp.com is the only place you need to start
Setting up a new printer used to mean digging through a driver CD that nobody owns a CD drive for anymore. HP fixed that with 123.hp.com — a single web address that detects your printer model, downloads the correct driver, and walks you through Wi-Fi setup automatically.
Whether you've just unboxed an HP DeskJet, OfficeJet, ENVY, LaserJet, or Smart Tank printer, the 123.hp.com install wizard is built for people who have never set up a printer before. No technical background needed — just your printer, your computer or phone, and a working internet connection.
Setting Up Your HP Printer, Step by Step
From unboxing to your first printed page
1Unbox and power on the printer
Remove all packing tape, foam inserts, and the strip of plastic film covering the control panel. Plug in the power cable and press the power button. Let the printer fully initialize — it will usually prompt you on its own screen to choose a language and country.
2Install the ink or toner cartridges
Open the cartridge access door, remove the orange tape and caps from each cartridge, and slot them in until you hear a click. Close the door and let the printer run its automatic alignment page — this is normal and only takes a minute.
3Go to 123.hp.com on your browser
On the computer or phone you'll be printing from, open a browser and type 123.hp.com directly into the address bar — not a search engine. The site will ask for your printer's model number, found on a sticker on the front or inside the cartridge door.
4Download HP Smart or the setup software
123.hp.com will detect your operating system and offer the correct download — usually the HP Smart app for Windows, Mac, iOS, or Android. Download and open it once it finishes installing.
5Connect your printer to Wi-Fi
The setup software will scan for nearby printers. Select yours from the list, then choose your home Wi-Fi network and enter the password when prompted. The printer's display will confirm once it's successfully connected.
6Print a test page
Once setup finishes, the app will offer to print a test page. Do this — it confirms the driver, Wi-Fi connection, and ink levels are all working correctly before you move on to your actual documents.
Frequently Asked Questions
Quick answers to common 123.hp.com install questions
What is 123.hp.com used for?
Do I need to create an HP account?
My printer isn't showing up during setup. What should I do?
Can I set up my printer using just my phone?
Is 123.hp.com install free?
Conclusion
The 123.hp.com install process was built so that anyone — regardless of technical experience — can go from a sealed printer box to a working, Wi-Fi-connected device in just a handful of steps. Unbox, power on, visit 123.hp.com, install the HP Smart app, connect to your network, and print your first page. That's the entire roadmap.
Bookmark this guide so it's ready the next time you set up a new HP printer, gift one to family, or troubleshoot a connection drop.
Start Your Setup at 123.hp.com